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Terms & Conditions

Orders & Warranty
  • - Orders confirmed are binding
  • - 1-year standard warranty
  • - Self-assembly required
Cancellations
  • - Cancel 24h before delivery
  • - Refund in 5–10 days
  • - Cancel after dispatch: £29+ fee
Returns & Exchanges
  • - 14-day return policy
  • - No returns if assembled
  • - Photos required for faulty items
Collections
  • - Pickup from your address
  • - Room collection from £15
  • - Items must be dismantled
Product Descriptions
  • - Photos are for reference
  • - Specs may vary slightly
  • - Meets fire safety standards
Delivery
  • - Free mainland UK delivery
  • - Courier will contact you
  • - Items may arrive separately
After Delivery
  • - Items are your responsibility
  • - Mattress may need airing 2–7 days
Warranty Details
  • - 1–3 year warranty
  • - Photos may be required
  • - Warranty voided by misuse
Limitations
  • - No liability for unforeseen events
  • - Liability limited to order value
Privacy
  • - GDPR compliant and secure
Klarna Payments
  • - Pay later or in 3 installments
Assembly Services
  • - Room of choice (up to 3rd floor)
  • - Assembly & removal from £50
  • - Waiver must be signed

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